What he works on

Visionary entrepreneur and technology leader pioneering Customer Experience Automation (CXA) and AI-powered customer engagement

Tiago Paiva is the Chief Executive Officer and Founder of Talkdesk. Since launching Talkdesk in 2011, he has transformed the company from an early cloud contact center innovator into a market leader and is now pioneering Customer Experience Automation (CXA). Tiago has been recognized as the Best AI Company CEO by AI Breakthrough and honored by Goldman Sachs as one of the Most Exceptional Entrepreneurs. He holds a master’s degree in Computer and Electrical Engineering from Instituto Superior Técnico.